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Akeeba Ticket System

#23351 User Tagging

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

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Latest post by rivermedia on Monday, 05 October 2015 13:07 CDT

Thursday, 01 October 2015 14:11 CDT

rivermedia
I realize this version is still beta, but I thought you'd like to know of any issues found ;-)
[Correction - I guess 2.0.0 is no longer beta]

I created a ticket in the front-end as a super-admin. In the ticket I selected a user tag.
When looking at the completed ticket in the back-end, the user tagging was not applied to the ticket.
Edited by rivermedia on 2015-10-01 14:19 CDT

Friday, 02 October 2015 02:25 CDT

nicholas
Thank you for the bug report! In fact the logic to save user tags was never added in the front-end NewTicket view. I fixed that, as well as the other bugs you have reported. Can you please test the development release available at https://www.akeebabackup.com/download/developer-releases/ats-dev/rev4bd0dfa.html and let me know if it addresses all the issues you've had so far?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 05 October 2015 13:07 CDT

rivermedia
As noted in ticket #23275, user tagging has been resolved in dev version [rev4BD0DFA].

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