Support

Akeeba Ticket System

#23238 Can´t downlaod ATS 2.0.0

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Ticket System version
n/a

Latest post by on Saturday, 10 October 2015 17:20 CDT

Wednesday, 09 September 2015 13:28 CDT

Nobs
 Hi,

I have an acitve Joomladeluxe subscription, but I can´t download ATS 2.0.0.

Thanks for your help.

Nobs

Wednesday, 09 September 2015 13:35 CDT

dlb
I have confirmed the problem, but I can not fix it. I left a note for Nicholas but it is getting late in his part of the world. Thank you for your report.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Wednesday, 09 September 2015 13:44 CDT

Nobs
Don´t worry - I´m not in hurry! :)
Thanks for your quick response!

Nobs

Wednesday, 09 September 2015 16:45 CDT

dlb
Nicholas has it fixed now. Thank you for your patience.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Thursday, 10 September 2015 11:41 CDT

Nobs
It works. Thanks!

Thursday, 10 September 2015 11:48 CDT

dlb
You are welcome.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Saturday, 10 October 2015 17:20 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2015-10-10 17:20 CDT

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!