How can I add additional ticket priorities and also change the names of the existing ticket priority.
Thanks
Thanks
#22209 Adding additional ticket priority
Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
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Latest post by on Sunday, 19 April 2015 17:20 CDT
Friday, 06 March 2015 02:15 CST
tampe125
Akeeba Staff
Hello Paul,
I'm sorry but there is no support for custom priorities.
I'm sorry but there is no support for custom priorities.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thursday, 19 March 2015 15:35 CDT
pauldev
Can I change the default priority of new tickets that are submitted?
Thanks
Thanks
Friday, 20 March 2015 03:19 CDT
tampe125
Akeeba Staff
No you can't.
Priority is automatically set to high if the ticket it's private, if the ticket comes from and email, we can set it from email priority.
Otherwise you can manually change it from the backend
Priority is automatically set to high if the ticket it's private, if the ticket comes from and email, we can set it from email priority.
Otherwise you can manually change it from the backend
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Sunday, 19 April 2015 17:20 CDT
System Task
system
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