Akeeba Ticket System

#21479 403 error at log out of ticket

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’

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Latest post by user86004 on Wednesday, 19 November 2014 09:34 CST

Wednesday, 19 November 2014 04:15 CST

user86004

Hello,

I noticed that whenever a subscribed member signs out from the website while on the Tickets page, I get a 403 error page displayed. I suspect its because as a guest now, he's not supposed to have access to that page.
How can this be avoided and maybe user redirected to a custom message? I think there is something like this for the Release System.
I am using the Ticket System along with your Subscription and Release Systems.
Thank you.

Wednesday, 19 November 2014 04:54 CST

tampe125

Hi Niyi,

I think you can easily fix that using Joomla core functions.
In the login module, you should have an option about redirecting when the user logs out.
You can set it to the homepage, so the error goes away.

Please let me know if that does the trick.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 19 November 2014 09:34 CST

user86004

Hello

Thanks for the quick response. Yes, following your advice did the job.

Support