Support

Akeeba Ticket System

#20474 Public/Guest view public tickets

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Ticket System version
n/a

Latest post by user84905 on Friday, 11 July 2014 03:18 CDT

Thursday, 10 July 2014 10:59 CDT

user84905
 I would like the following to happen.

1.To have guest & the public view any ticket without being able to create tickets
2.To only have registered users create new tickets

I have searched the user guide but I am unable to have but am unable to configure the above.
Is this possible?


Right now I get the following message:
Sorry, you do not seem to have access to any support categories. with guests

Cheers,

Sallia

Friday, 11 July 2014 01:40 CDT

tampe125
Hello Sallia,

you simply have to grant the Create permission to registered users.
The message you see is the default one when the category is empty, it could be a little misleading.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 11 July 2014 03:18 CDT

user84905
oh thanks.
yes the category was empty!

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