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Akeeba Ticket System

#20351 Automatic assign

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket

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Akeeba Ticket System version
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Latest post by tampe125 on Tuesday, 24 June 2014 05:55 CDT

Tuesday, 24 June 2014 05:22 CDT

user82143
Hi,
I read ticket 18192.
There you say "or it will be automatically assigned to the first manager to reply to it."

How ?

My user send one ticket, various managers are notified, but the ticket is not assigned to anyone.
I must made it manually.

Thanks

Tuesday, 24 June 2014 05:55 CDT

tampe125
Hello Juan,

the ticket is assigned automatically to the first manager that answers to the ticket.
So when the ticket is just created, it's not assigned to anyone.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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