Is there a way to assign ticket per domain to a joomla acount? I have customers who let all the users contact us to open ticket. I do not want to create all those users in the site. I would like to do something like [email protected] assign it to the primary acount [email protected]
Or, is there a way all tickets fetch in that mailbox to have a ticket created than i can assign it to a specific account once i look at it. I should be able to talk with that spefici sender and the ticket will follow the subject ID ?