Support

Akeeba Ticket System

#18922 edit offline message

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
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Akeeba Ticket System version
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Latest post by tampe125 on Monday, 27 January 2014 07:48 CST

rbismut
 is there a way to edit the message display when the ticket system is offline (weekend ...)?

tampe125
Akeeba Staff
Hello Ron,

yes, you can.
You simply have to publish a module in the following position: ats-nonewtickets or ats-offline
In this way you can inform your customers why they can't add a new ticket.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

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