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Akeeba Ticket System

#18214 500 Errors when attempting to post ticket Response

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Ticket System version
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Latest post by nicholas on Thursday, 21 November 2013 02:07 CST

Wednesday, 20 November 2013 16:09 CST

Nick_Q
 Hi Nicholas,

I trust all is well with you?

I have been using your ticket system on a couple of sites for a some time now without any issues, great system like it a lot. However today have a number of 500 server errors when clients attempt to respond to existing tickets.

the exact message is 500 - AtsModelPosts::setId() and I am having trouble understanding why - can you point me in the right direction - what have I missed?

Thursday, 21 November 2013 02:07 CST

nicholas
You have upgraded Akeeba Backup, Admin Tools or Akeeba Subscriptions which resulted in a new version of the FOF framework being installed. I will publish a new release of Akeeba Ticket System which is compatible with the new FOF version either later today or tomorrow.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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