Congratulation for this very fine component.
We develop a Joomla Component and we want to use the whole akeeba system as, I guess, it was done for the same porpuse (releases, support, susbcription,...)
We also do projects for customers that use our component and we want to have a ticket category for the customer to ask for little changes in their webs. (work requests)
They will have to buy some credits (60, 240,600), one credit is a minute. So they request something and we charge them by the minute.
I always asumed that therewas a way to assign a variable amounts of credits per tickets, when considering using ATS, my question is:
¿is that functionality on the roadmap? ¿estimation?
If this Is not going to happen soon, I will have to have a way to "hack" the component in order to achieve this, so any indication on where and how is apprecaite.
Thanks.
Related to (#15373 – Variable amount of credits per ticket )