Support

ATS version: com_ats-pro-git_18fc265 

Hi Nicholas,

I was just able to install the alpha dev version of ATS, as I told you it worked fine.

I followed the manual instructions page 43 to integrate with Alpha Points.

First, installed Alpha Points and all related extensions. Then, reinstalled ATS, without reinstall.

But I got this error:

1146 Table 'dda_superar.i72yh_alpa_userpoints_rules' doesn't exist SQL=INSERT INTO `i72yh_alpa_userpoints_rules` (`rule_name`,`rule_description`,`rule_plugin`,`plugin_function`,`access`,`component`,`calltask`,`taskid`,`points`,`points2`,`percentage`,`rule_expire`,`sections`,`categories`,`content_items`,`exclude_items`,`published`,`system`,`duplicate`,`blockcopy`,`autoapproved`,`fixedpoints`,`category`,`displaymsg`,`msg`,`method`,`notification`,`emailsubject`,`emailbody`,`emailformat`,`bcc2admin`,`type_expire_date`) VALUES ('Akeeba Ticket System integration','Converts AUP points into ATS credits','com_ats','plgaup_ats_convert_points','1','','','','0','0','0','0000-00-00 00:00:00','','','','','1','0','0','0','1','0','ot','1','ATS conversion','4','0','','','0','0','0')

Also, when enabling system plugin System - ATS Reply by Email returned error:

COM_ATS_ERR_MAIL_CANNOTCONNECT : Can't open mailbox {imap.gmail.com:0/notls/imap/validate-cert}INBOX: invalid remote specification.

This error only desappeared when I disabled both Akeeba Ticket System - New post notification emails and System - Akeeba Ticket System reply by email.

Obs - Alpha points integration plugin was enabled sucessfully.

Regards!

Cc

Please use the latest dev release of ATS, that will solve the 1146 error. I think the rest of your problems may result from the bad installation. The dev release is at: https://www.akeebabackup.com/download/developer-releases/ats-dev.html.

Dale

Hi Dale,

It was Nicholas who told me to use this version :-)

By now I tried twice with the link you sent but error 1146 is still there...

Cc

When Nicholas and Dale disagree - follow Nicholas' instructions. :-)

I'm going to flag this for his attention.

Dale