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#17623 Mysql error installing ATS 1.2.3

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Ticket System version
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Latest post by user31431 on Monday, 23 September 2013 10:24 CDT

user31431
 Hello,
I have got this error message while installing ATS 1.2.3
Joomla 3.1
PHP 5.3.27
Any idea?
Regards,
Christophe

0 SQL=/* CREATE TABLE IF NOT EXISTS `dze1t_ats_overloads` ( `ats_overload_id` bigint(20) NOT NULL AUTO_INCREMENT, `trigger_type` enum('totalposts','totaltickets','statustickets') NOT NULL DEFAULT 'totalposts', `trigger_count` integer not null default 0, `trigger_period` integer not null default 0, `status` ENUM('O','P','C','1','2','3','4','5','6','7','8','9') NOT NULL DEFAULT 'O', `catid` bigint(20) NOT NULL, `action` ENUM('warning','noreplies','nonewtickets','all'), `warning_module_group` VARCHAR(255) NULL DEFAULT 'ats-overload-warning', `peruser` TINYINT NOT NULL DEFAULT '0', `created_on` datetime NOT NULL DEFAULT '0000-00-00 00:00:00', `created_by` bigint(20) NOT NULL DEFAULT '0', `modified_on` datetime NOT NULL DEFAULT '0000-00-00 00:00:00', `modified_by` bigint(20) NOT NULL DEFAULT '0', `enabled` tinyint(3) NOT NULL DEFAULT '1', PRIMARY KEY (`ats_overload_id`) ) DEFAULT CHARSET=utf8;

tampe125
Akeeba Staff
Hello Christophe,

this is a known issue that will be fixed in the latest version.
Please download the latest dev version from this page

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user31431
Thank you,
The installation was ok.
However, I don't have a menu to the component in the backend, so I can't configure it...
thanks in advance,
Christophe

tampe125
Akeeba Staff
Please try installing it again, without uninstalling it first.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user31431
Ah ah, that's ok now,
Thanks for the trick:)
Christophe

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