How do we perform email validation on a Public Ticket entry, i.e. user is not logged in? I've added an email Text field for the public category, but don't see a way to validate it.
#16870 Email validation on Public Ticket
Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Environment Information
Joomla! version
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PHP version
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Akeeba Ticket System version
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Latest post by nicholas on Thursday, 25 July 2013 01:45 CDT
Wednesday, 24 July 2013 20:40 CDT
jciconsult
Thursday, 25 July 2013 01:45 CDT
nicholas
Akeeba Staff
Manager
ATS is not designed to take tickets from guest (not logged in) users. It is designed to take tickets filed by logged in users. In this case the email address is already validated and stored in the user's Joomla! profile. If you are taking tickets from guest users be advised that there is no way to know who you are replying to. A guest user is by definition anonymous.
It seems you are looking for a contact form component, not a ticket system?
It seems you are looking for a contact form component, not a ticket system?
Nicholas K. Dionysopoulos
Lead Developer and Director
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