Akeeba Ticket System

#16625 Can't use "Assign To" dropdown in Ticket

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version

n/a

PHP version

n/a

Akeeba Ticket System version

n/a

Latest post by steven_zeegers on Monday, 01 July 2013 08:23 CDT

Monday, 01 July 2013 02:21 CDT

steven_zeegers

Hello Nicholas,

We are using the latest version of Akeeba Ticket System and noticed a "bug". This happens on Joomla! 2.5.11, using the developer release, on PHP 5.3.18.

When you open a ticket, and click the "Assign To" dropdown, the list does not appear and you can't assign the ticket. Assigning the ticket from the Tickets Overview works just fine.

On a side note, your "Mandatory Information" text isn't added to the editor when someone clicks the green button to confirm that he / she wants to submit a ticket anyway...

Monday, 01 July 2013 07:30 CDT

tampe125

Hi Steven,

thank you for reporting it.
Please can you try the latest dev release? It should be fixed.

Thanks again for your help

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 01 July 2013 08:23 CDT

steven_zeegers

Hello Davide,

the dev release fixed the issue. Thumbs up! :)

Support