EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by tampe125 on Wednesday, 15 May 2024 08:19 CDT
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.
Hi,
I am trying several times to update Akeeba Solo Pro 8.2.1 to last version and I am getting this error:
An error occurred while installing the update package
Could not open /home/.../Solo/.htaccess for writing.
But, the file is there! content of file is empty. Size from 16Kb now is 0 kb.
Any suggestions?
Thank you in advance
Regards
PD: Can I make a manual update?
Hello,
yes, you can manually update, as described here: https://www.akeeba.com/documentation/akeeba-solo/updating.html
Most likely that file has some different permissions, so overwriting it is not allowed.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!