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Akeeba Solo

#40135 Problems with Backup to Amazon S3

Posted in ‘Akeeba Solo (standalone)’
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Environment Information

PHP version
8.2
Akeeba Solo version
8.1.1

Latest post by tampe125 on Tuesday, 23 January 2024 03:27 CST

Monday, 15 January 2024 08:05 CST

digidotter
This is the error message that I have received.
 
Failed to process file /homepages/25/d272992851/htdocs/staging/admin/aksolo/backups/site-staging.pharma-maschinen.com-20240115-135455utc-aMUJubC0Z0VUuBf5.jpa
Error received from the post-processing engine:
Akeeba\S3\Connector::putObject(): [500] AccessDenied:Access Denied Debug info: SimpleXMLElement Object ( [Code] => AccessDenied [Message] => Access Denied [RequestId] => BVVYE7NDAVD33YVG [HostId] => p6DpTtMxXbg5FawSa6wLoQ1wU/uYWqmmdqD1SDlT6RD2HydHGwJDGgZRIcEqXbYTRZ77moJGueQ= )
Post-processing interrupted -- no more files will be transferred
 
What is wrong there? 

Monday, 15 January 2024 10:07 CST

tampe125

Hello,

can you please double check your Amazon S3 credentials, as well as the bucket name? Looking at the error, the problem comes from a permission denied error.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 23 January 2024 03:06 CST

digidotter

Thank you for your response. That problem is solved. 

Your software is working very well if I am starting it from the button Backup now. Then the splitted files are going to be uploaded to my ftp-folder and than in my amazon s3 cloud.

For automating this job I have made a cron job on cronjob.de. With starting the cron job from there the job is stopping after a short time. The support from cronjob.de told me:

so your cron job is retrieved for about 45 seconds (rather a bit longer). Unfortunately, that's all there is to it. With the ignore_user_abort command, however, this should still run on your server.

Do you have any idea how I can solve this problem?

Best regards

Thank You!

Tuesday, 23 January 2024 03:27 CST

tampe125

Hello,

in this case, you have to change the method to invoke the automatic backup. You should take a look at WebCRON.org and check out which timeout works best for you.

As a cheap alternative, you can have your own PC triggering backups, even a small Raspberry Pi will do the trick.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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