I need to access the Solo (Stand Alone) control panel. I have always accessed it behind a login prompt and now, I just get a 403 error.
How can I fix that?
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by nicholas on Monday, 13 March 2023 01:20 CDT
I need to access the Solo (Stand Alone) control panel. I have always accessed it behind a login prompt and now, I just get a 403 error.
How can I fix that?
If your browser is sending credentials (a username and password) over HTTP Basic Authentication it is used by Akeeba Solo as a substitute for the login dialogue's username and password. Please check if this is the case.
If not, you may have a site configuration issue. Upload a file named test.php
with the following content:
<?php phpinfo();
Then try to access the /test.php URL in your Solo installation. If you get a 403 error instead of the PHP information page something's up with the server setup. If you have a .htaccess file (remember that all files whose name starts with a dot are hidden by default; you need to enable displaying hidden files to see it) rename it and retry. Also remember that your Solo installation is in a site's subdirectory and .htaccess files cascade on the filesystem. A .htaccess file in the backup directory or the domain's root will also be applied to your Solo installation.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!