Support

Akeeba Solo

#37059 Failed to update to 7.6.4

Posted in ‘Akeeba Solo (standalone)’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
7.4.29
Akeeba Solo version
7.6.1

Latest post by projinitech on Tuesday, 03 May 2022 12:22 CDT

projinitech

After login, I saw a message that a new version is available. When I tried updating, it returned with the errors shown in the links below and the capture

 

https://prnt.sc/44MfO0hfF_PB

https://prnt.sc/81Uo45vYEDyB

nicholas
Akeeba Staff
Manager

You will have to install the update manually, per the documentation instructions (basically, extract the new version's ZIP file on top of the old version).

As for the error, I believe it's the same issue with the updater (actually, it's the Downloader which was giving me grief) which I solved two days ago so the next update after that is very likely to work.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

projinitech

Ok. I have already updated manually.

Thanks

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!