Support

Akeeba Solo

#37031 Backup does not finish

Posted in ‘Akeeba Solo (standalone)’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
7.4
Akeeba Solo version
Akeeba Solo Professional 7.6.3

Latest post by tampe125 on Friday, 29 April 2022 09:09 CDT

digidotter

The backup is starting until the last step while trying to store the folder which I have defined to store the backup. Than time goes by .....

What is wrong? Do you need my account data? Please answer very soon.

Thank you very much.

Best regards

- digidotter -

tampe125
Akeeba Staff

Hello,

can you please attach the log of the failed backup?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

digidotter

Is this the file you have asked for?

tampe125
Akeeba Staff

I'm sorry but the file wasn't attached, most likely it's too large.

Please zip it and try again. If you still have issues, please upload it somewhere and share it the link to it.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

digidotter

Please look here: https://www.zientz.de/akeeba-pm/pm-akeeba.zip

 

tampe125
Akeeba Staff

Looking at your file it seems it's including in the backup older backups, this is why the process never ends. Can you please double check that inside the profile #1 you exclude the folder "pm-backup"?

Otherwise your backup will be inflated since it's including other archives as well.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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