Support

 IMPORTANT! Please remember to ZIP and attach your backup log file. Without it we are unlikely to be able to help you with backup issues. Thank you!

hi

can't seem to be able to restore a back up from google drive... i get this:

google drive says this: Sorry, the currently selected engine does not support downloading remotely stored files to your PC or you have already deleted the files from the remote server.

and when i try to restore from it:

The backup archive could not be located

How do i restore from google drive?

The error message just means that we can't pull the backup archive from Google Drive back to your local server. You will have to do that manually. There are two possible approaches:

1. The hard way - put the backup archive in your Output folder, as defined in the Backup Configuration screen, and import it back into Akeeba with the option on the Manage Backups screen. This makes the backup a local backup, not a remote one. You can proceed from there.
2. The easy way - put the backup archive in the root of the site you are trying to restore along with kickstart.php (from our Downloads page). Call the URL www.mysite.com/kickstart.php. Kickstart will extract the archive, overwriting the files on the site, and hand off to ANGIE, the installer script. Use the Core version of Kickstart, the Pro version has some features that will just get in the way in this situation.

ok thanks

You're welcome!