Support

Akeeba Solo

#21358 Remote FTP fails

Posted in ‘Akeeba Solo (standalone)’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
Akeeba Solo version
n/a

Latest post by user84002 on Friday, 31 October 2014 06:47 CDT

Friday, 31 October 2014 06:35 CDT

user84002
Backup is working but remote FTP fails.

From the logs you can see it logs in ok but falls over after that.

Friday, 31 October 2014 06:47 CDT

user84002
Ok solved was that my client server did not support SFTP

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!