Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.5.25
PHP version: 5.3.5
MySQL version: 5.1.52-cll (i think)
Host: Arvixe is where the site is hosted and MediaTemple is the remote location where I'm trying to FTP the file to
Akeeba Backup version: 3.3.11

Description of my issue:
A default backup using the wizard works fine, but I am getting the following error when trying to save the backup file to a remote ftp:

AJAX Loading Error
HTTP Status: 504 (Gateway Time-out)
Internal status: error
XHR ReadyState: 4
Raw server response:
Gateway Time-out

The gateway did not receive a timely response from the upstream server or application.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Any help would be much appreciated! Thanks!

Hmmm my error log didn't attach the first time. I'll try again.

My log won't attach for some reason so I posted it on my server:

Akeeba Backup Debug Log

I tried reducing the Part size to half and then half again and am still getting the same Gateway Time-out and 404. Anything else I can try?

Here's the current log.

Thanks so much!