Support

Akeeba Backup for Joomla!

#9260 Error during update of 3.3.10 to 3.3.11

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Wednesday, 04 January 2012 05:31 CST

Neilz
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: 1.5.25
PHP version: 5.2.17
MySQL version: 5.0.77
Host: GoDaddy
Akeeba Backup version: 3.3.10


Description of my issue:

On one Joomla 1.5.25 site, I can't update from 3.3.10 to 3.3.11. The error shown in the first attachment appears.

On another, the update goes fine, but there is an error message shown, not sure if that's an issue or not.

Is the first problem a major issue, or should I just try to upgrade by using a full version file?

Neilz
Forgot to add, previous updates went without a problem.

nicholas
Akeeba Staff
Manager
1. You have forgot to specify your Download ID, or you specified an invalid download ID. Please go to https://www.akeebabackup.com/my-subscriptions.html, copy the Download ID, click on Parameters in Akeeba Backup, paste it there, click the update found button, click refresh update information, click update and it'll now update.

2. This is just a cosmetic error due to a missing language file.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!