Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (1.7.3)
PHP version: (5.2.17)
MySQL version: (5.0.91)
Host: (www.strato.de)
Akeeba Backup version: (3.3.7)
EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.
Description of my issue:
Hello,
Since one week my Akeeba Backup isn´t working anymore.
Everytime I try to make a backup I get an
AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Before last week it worked perfect and I´ve already made a few backups.
The only bigger thing I changed was to install Phoca Gallery and some Phoca Gall plugins
The error message appears everytime after(!) saving the database and when it begins to save the website
So it´s possible to save the database alone.
When trying this:
http://www.meiggel.de/joomla/frtc/administrator/index.php?option=com_akeeba&view=browser&format=raw&processfolder=1&folder=[SITEROOT]
I get an internal server error 500
These are the steps I´ve made to solve the problem
- I tried to find a bad plugin but even with all plugins disabled it doesn´t work.
- My output folder is [DEFAULT_OUTPUT]
-I´ve tried the configuration wizard
- I´ve made a re-install of akeeba
Thank You!
Mike
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (1.7.3)
PHP version: (5.2.17)
MySQL version: (5.0.91)
Host: (www.strato.de)
Akeeba Backup version: (3.3.7)
EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.
Description of my issue:
Hello,
Since one week my Akeeba Backup isn´t working anymore.
Everytime I try to make a backup I get an
AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Before last week it worked perfect and I´ve already made a few backups.
The only bigger thing I changed was to install Phoca Gallery and some Phoca Gall plugins
The error message appears everytime after(!) saving the database and when it begins to save the website
So it´s possible to save the database alone.
When trying this:
http://www.meiggel.de/joomla/frtc/administrator/index.php?option=com_akeeba&view=browser&format=raw&processfolder=1&folder=[SITEROOT]
I get an internal server error 500
These are the steps I´ve made to solve the problem
- I tried to find a bad plugin but even with all plugins disabled it doesn´t work.
- My output folder is [DEFAULT_OUTPUT]
-I´ve tried the configuration wizard
- I´ve made a re-install of akeeba
Thank You!
Mike
