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Akeeba Backup for Joomla!

#9174 DB Not Restoring To Localhost

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by arcascomputing on Monday, 21 November 2011 16:04 CST

arcascomputing
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes (including page linked to via installer's error page)
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.5.25
PHP version: 5.3.8
MySQL version: (unknown)
Host: (localhost running xampp 1.7.7
Akeeba Backup version: (unknown)

EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.

Description of my issue:

Getting an "AJAX Error timeout(undefined)" error when getting to the db restore process. Have noted others having the same issue so uninstalled AVG and installed NOD32 instead, also reconfigured the timeout limit on php.ini and restarted. This is a newly rebuilt PC running W7 Ultimate and I've never had any trouble restoring backups to my localhost previously so I'm certain it's something that I've just not configured or that Windows is blocking or similar.

The progress bar basically doesn't move at all so although the raw error says 44% I didn't see the progress bar change at all. The db is 2mb so not overly big either.

 web design edinburgh - https://www.arcas.co.uk

nicholas
Akeeba Staff
Manager
This is certainly not a timeout. Your browser did receive a reply (this means it didn't time out), but it can not parse it. Most likely the answer lies to what appears ABOVE or BELOW the visible part of the message you got. Is it possible to please copy & paste the entire message here instead of posting a screenshot to just a fraction of it?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

arcascomputing
That would probably help wouldn't it Nicholas? :) Doh.

Here you go, this is the full message (the first line is what was making me think it's a timeout):

AJAX error:

timeout(undefined)
Raw Data:

###<?xml version=&quot;1.0&quot; encoding=&quot;UTF-8&quot; standalone=&quot;yes&quot;?>
<restoredata>
	<percent>11</percent>
	<message>Processed 228.38 of 2238.83 KBytes (11%).</message>
	<error></error>
	<done>0</done>
</restoredata>###

Can't get it to work?	 Click here for troubleshooting instructions.


I tried a few times and each time it seems to get through processing a varying amount of the data (on the second attempt I just tried it got to 45%, 996.89 of 2238.83 Kbytes).

Also just to let you know I tried both MySQL and MySQli. As I say it always worked fine before I rebuilt the laptop so am sure it's just one wee config thing or something that I've missed and nothing to do with you component as such.

 web design edinburgh - https://www.arcas.co.uk

nicholas
Akeeba Staff
Manager
The server is sending a valid reply, but the browser doesn't parse it. I have seen that before, many years ago, and it was a browser issue. Can you try using a different browser? I usually recommend installing Google Chrome or a fresh copy of Portable Firefox, without any add-ons.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

arcascomputing
Sure, will give it a try with IE just now (currently using Chrome 15) which is my browser of choice.

 web design edinburgh - https://www.arcas.co.uk

arcascomputing
Yeah that worked fine in IE. You think it could possibly be an extension for Chrome which is interfering?

 web design edinburgh - https://www.arcas.co.uk

nicholas
Akeeba Staff
Manager
Yes, it has to be an extension. I am using the same browser here and it works just fine.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

arcascomputing
Okay will trying disabling them and checking again to see which one is causing the issue.

Cheers Nicholas.

 web design edinburgh - https://www.arcas.co.uk

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