Support

Akeeba Backup for Joomla!

#9157 Backup error: XML-RPC layer error:Invalid payload received from xml-rpc server

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by dlb on Saturday, 12 November 2011 15:01 CST

Friday, 11 November 2011 19:16 CST

user11379
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.5.24
PHP version: 5.2.17
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: 3.3.6

EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.

Description of my issue: Ever since I upgrade to version 3.3.6 all 5 of my sites give this error with Remote Control. I have the latest version of Joomla & remote plugin

Saturday, 12 November 2011 03:03 CST

nicholas
Akeeba Remote Control has been discontinued since May 2011: https://www.akeebabackup.com/home/item/1129.html It is no longer maintained or supported. Moreover, your version of Remote Control was discontinued January 2011, when we released Akeeba Remote Control 4.

What happened is that the backup engine in Akeeba Backup 3.3.5 and later has been refactored to be more flexible. This rendered old code which was talking to it directly to become obsolete and crash. In order for Remote Control 2.5 to work with your site, you needed a small plugin to sit between the backup engine and Remote Control. That plugin was made to work with the backup engine in Akeeba Backup 3.1.0 up to 3.3.4. It can't work with the backup engine of Akeeba Backup 3.3.5 or later and it's no longer maintained.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 12 November 2011 15:01 CST

dlb
Remote Control was replaced with with Remote CLI. The difference is that the new version uses a command line interface. Remote CLI will work with new versions of Akeeba Backup and is supported.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!