Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.7.2
PHP version: 5.3.6
MySQL version: 5.0.92-community
Host: Rochen
Akeeba Backup version: 3.3.5

EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.

Description of my issue:
Unable to restore from a restore point - getting errors relating to Cache Directories /home/mydirectory/public_htmlDScache No

Ruth

How do I get this log?

Go to view log in Akeeba, and download it.

OK you can definitely chalk this one up to a blonde moment and/or a ridiculously busy day.

As this release was top of the pile on the akeeba subs, I thought it was a new release! *retires to the corner craving caffeine*

Ruth

Something odd going on here, I just posted that reply in response to my thread on the akeeba subscriptions forum. Clearly I need to step away from the computer.

Ruth,

Sadly, the current versions of Akeeba products do not detect insufficient caffeine levels in users. I believe that function is on Nicholas' to-do list. :-)

I'm glad you got it working.

Hi there,

No, not on a mac *shudders at the thought* (Kubuntu local machine and site I'm restoring on is hosted at Rochen) - was trying to do a live restore on the website when I made my rather foolish mistake with akeeba subs. In fact, nobody working on that site uses a Mac.

Nothing in the cache directory, I checked that, and can't see any .DS_Cache folder but might not be able to see it via FTP?

P.S. the component I was trying to restore was Akeeba Subs ;)

Ruth

PPS - this happens when I try a full site restore as well as with restore points.

Ruth

FYI - Had the exact same issue here, when using the site transfer wizard today.

We were transferring between two sites on the same server

/public_html/site1/

to

/public_html/site2/

And Interestingly, the error we got when transferring to site2 was that the folder /public_html/site1DSCache was not OK (No instead of Yes under the Cache section of Directories, and also no slash?) if anything I would expected this to be /public_html/site2/.DS_Cache/ if this was due to some errant hidden folders/files from a Mac.

Also we don't have any Mac's here - it's all windows 7 machines.

This was for Joomla 1.6.4 and Akeeba 3.3.5.

We have now upgraded to 3.3.6 (which I see ends support for Joomla 1.6.X) and will give that a try.