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Akeeba Backup for Joomla!

#9076 No Data Processing Engine Option after upgrading to Akeeba Backup Pro

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by nicholas on Saturday, 19 November 2011 16:29 CST

user45163
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? Yes - configuration
Joomla! version: Joomla! 1.7.0 Stable [ Ember ]
PHP version: 5.2.17
MySQL version: 5.1.58
Host: Hostmonster - shared hosting
Akeeba Backup version: Akeeba Backup Professional 3.3.4 (2011-09-12)

EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.

Description of my issue:
I updated to the professional version as per documentation guidelines. But the only Data Post processing option I have is EMail and No Post Processing. How do I activate Amazon and Drop Box options?

nicholas
Akeeba Staff
Manager
When upgrading from Core to Professional you must install the Professional package twice. For an unknown reason, Joomla! does not copy some of the Professional package's files the first time you install it. However, if you install the package again (without uninstalling your existing copy of Akeeba Backup) finally Joomla! copies all of the necessary files and performs the upgrade correctly.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user7198
I am having the same problem on joomla 1.5 and 1.7 sites with pro 3.6 and 3.7. I must be missing something. Where should I be able to access settings in Akeeba Back-up Pro to set-up Amazon back-ups?

user7198
PS I have already installed the akeeba pro files twice, but it did not make any apparent difference.

user7198
My mistake. I looked in the wrong place after doing the second installation. The Upload to Amazon S3 option is now available under the Data Processing Options.

nicholas
Akeeba Staff
Manager
Yes, it now makes sense. The first time you try the upgrade to Pro, it fails. The second time, it works. Revisiting the Configuration page now allows you to select the data processing engine and set it to Amazon S3. I have to go through JInstaller one of those days and find out why it does that... It's certainly not the intended behaviour of Joomla!'s extension installer and the double installation is a workaround, but a bothersome and crude one!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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