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Akeeba Backup for Joomla!

#9018 upgrade failed

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 22 August 2011 06:54 CDT

user40327
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the forum before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: (1.5.23)
PHP version: (5.3.6)
MySQL version: (5.1.56-log)
Host: (sweethome)
Akeeba Backup version: (3.3.b1)

EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.

Description of my issue:

I purchesed the Akeeba Backup Professional 3.3.b1 and I was trying to do the automatic update to 3.3.3
In the middle of the proccess I got the messege : "404 - An error has occurred."
now when I try to enter the akeeba backup component or the joomla instal/uninstal i get the "404 - An error has occurred" messege.
what can i do?

nicholas
Akeeba Staff
Manager
Please go to your site's back-end and click on Extensions, Plugin Manager. Find the "System - System Restore Points" and unpublish (disable) it. Then go to Extensions, Install/Uninstall and re-install Akeeba Backup.

If that still fails, please follow the manual installation procedure outlined in the Installation documentation chapter.

If you still have a problem, please let me know.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user40327
Thank you.
it worked :)

nicholas
Akeeba Staff
Manager
You're welcome! I'm glad I could be of assistance :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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