Akeeba Backup for Joomla!

Sunday, 14 August 2011 06:24 CDT

user8187

Mandatory information about my setup:

Joomla! version: 1.5
PHP version: 5.2.17
MySQL version: 5.0.91mm-log
Host: siteground
Akeeba Backup version: 3.3.a3 (2011-06-03)

Hi, backup has suddenly stopped working. It starts the backup then stops 50% of the way through at the public_html file.

Can you help?

Thanks,
Gavin

Sunday, 14 August 2011 06:46 CDT

nicholas

Hello Gavin,

I believe you are running out of disk space because of the unnecessarily bloated size of your backup archives. There are a lot of junk files on your site's root, what looks like a bunch of old backups in ZIP format and other leftover files. Please remove them. Also try removing older backups to make room, then take a new backup.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 14 August 2011 07:11 CDT

user8187

Hey Nicholas,

Thanks for the quick response!

I've deleted some of the zip files that were in the root but not sure what the others are so a little scared to delete them! Also deleted the other backup files that were in the administration part of the backend and then tried the backup again, but it doesnt seem to have made any difference:(

Would there be any other backup files stored elsewhere other than what I can see through the Akeeba portal in the backend?

Thanks again for your help :)
GE

Sunday, 14 August 2011 08:24 CDT

nicholas

Hi Gavin,

Can I see the new log file please?

The previous backup attempt halted while trying to archive an unreadable, odd named file in your site's root. If it gets stuck at the exact same point you will either have to remove that file completely, or use the Files and Directories Exclusion feature to manually exclude such file from the backup. Since this is pure speculation at the moment, I would love to see the log file and figure out if my hunch holds any truth.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 14 August 2011 12:17 CDT

user8187

Hey there Nicholas.

I had a look through FTP and there were three massive files created on Tuesday last week when my web developer was copying the website to a local server. I have deleted these three files and the backups are working fine now. The size of these files must have been the problem.

Thanks very much for your assistance!

Regards,
Gavin

Sunday, 14 August 2011 12:58 CDT

nicholas

Yeap, that seems more like it. Big files bloat the backup archive and it's very probable that you run out of free disk space midway through the backup :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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