Support

Akeeba Backup for Joomla!

#8984 Odd "Backup Required" message after performing backup via command line

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Friday, 05 August 2011 14:14 CDT

user41634
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.5.23
PHP version: 5.2.14
MySQL version: (unknown)
Host: WestHost
Akeeba Backup version: 3.3.2

EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.

Description of my issue:

Hi,
For some odd reason, Akeeba Backup is telling me a backup is required even though I have a command-line backup working. For some reason though, even when my host said they removed the cronJob, it is still running every minute... really confused. Any help would be greatly appreciated. Thanks!

nicholas
Akeeba Staff
Manager
Please check if you have the deprecated Akeeba Backup Lazy Scheduling plugin installed and activated. If so,please deactivate it. Also note that if the CRON job is removed, the CRON job cab naturally not run. If you see the CRON script running every minute, the CRON job can not be deactivated.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user41634
Hi Nicholas,
Really appreciate the quick response. The hosting environment I'm currently with doesn't have cPanel access (I know I know...) so they had to add it via SSH (which I'm not as familiar with). It looks like the reason it was showing "Backup Required" in the back-end was because they had set the CRON to run every 2 minutes for testing and I'm sure Akeeba just never caught up with the amount of processes or something (because as one was running another one was starting to process as well) so all in all, nothing to do with Akeeba Backup and just user error on the host part. They switched it to once a day as it should be and I'll just be waiting to see if that triggers, but earlier tests proved successful.

Thanks again for developing Akeeba Backup (and Admin Tools for that matter)!

Oh - you probably won't have to do deal with this as much anymore, but I wonder if there is a way to tell a user if they install a version of Akeeba Backup that is 3.3 or higher (that currently have the Lazy Cron enabled) that they should disable it or something. Just a thought that might save some time for users that run into that.

nicholas
Akeeba Staff
Manager
Doh! That explains it, of course. I'm glad you could figure this out.

Regarding Akeeba Backup 3.3, it does uninstall the Lazy Scheduling plugin automatically upon installation. Sometimes it doesn't work all that well, that's why I had to ask :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!