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Akeeba Backup for Joomla!

#8983 Can not find the installation package

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Saturday, 06 August 2011 08:15 CDT

Friday, 05 August 2011 05:00 CDT

user24937
Description of my issue:
Can not find the installation package with file : com_akeeba-3.3.2-pro

I tried many ways even manually. Leave me a message
My current version of the component Aheeba Bakup is 3.2.6
Joomla 1.5.23

I do not know how to update the component you have a solution? Thank you!

Friday, 05 August 2011 05:10 CDT

user24937
Second image and data

Versione database: 5.1.47-log
Collation Database: utf8_general_ci
Versione PHP: 5.2.13
Server Web: Apache
Server web per interfaccia PHP: cgi-fcgi
Versione di Joomla!: Joomla! 1.5.23 Stable [ senu takaa ama baji ] 04-March-2011 18:00 GMT
User Agent: Mozilla/5.0 (Windows NT 6.0; rv:5.0.1) Gecko/20100101 Firefox/5.0.1

Friday, 05 August 2011 11:53 CDT

nicholas
This sounds like a Joomla! issue, not an Akeeba Backup one - our code has not even run at this stage. Please try all of the instructions mentioned in our troubleshooting page: https://www.akeebabackup.com/documentation/troubleshooter/abinstallation.html

Please do follow the FTP instructions, even though you already have set it up on your site already, as I think that you have the wrong FTP directory set up in there.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 06 August 2011 03:46 CDT

user24937
Thank you for your support
Luca

Saturday, 06 August 2011 08:15 CDT

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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