Support

Akeeba Backup for Joomla!

#8903 Downloading jpa files

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 16 June 2011 07:15 CDT

Thursday, 16 June 2011 05:43 CDT

wwhite
Just noticed that when using "administer backup files" for downloading a jpa file, and starting fireftp in another tab, the download was cut off and jpa was saved as a partial file.
Fix - Do as reccomended use ftp to start with or wait for dl to finish!!!
Not sure about why this happened, just thought it might be helpfull to others

Thursday, 16 June 2011 06:23 CDT

sandstorm871
I Always use FTP to download.

Or better still have the backup transfered to Amazon S3 or Dropbox.

Thursday, 16 June 2011 07:15 CDT

nicholas
This sounds like a FireFTP bug. I assume that you can simply resume the transfer. Better yet, use FileZilla or, if you're a Mac user and don't mind shoving 40 bucks, Transmit. These are the two FTP clients that I have thoroughly tested and work like a charm in Binary Transfer mode :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!