Akeeba Backup for Joomla!

Monday, 13 June 2011 15:08 CDT

user27936

Folks,

I have successfully been able to get my Akeeba Backup Pro running from the Joomla Administration panel without any internal server error messages. When I try to execute through CPanel Cron Job, it does not run at all. I have tried backup.php and it generates a partial jpa file and stops. I changed to atlbackup.php and it does not generate any log files or a jpa file. I redirected standard out to a text file and have attached that file. It basically just says starting backup. Any thoughts how I should diagnosis this problem or resolve?

Thanks,
Joe

Monday, 13 June 2011 15:37 CDT

user27936

Folks,

FYI. The following is the command line I am using in the Godaddy CRON Job Manager:

/web/cgi-bin/php5 /home/content/xx/xxxxxxx/html/administrator/components/com_akeeba/altbackup.php >> /home/content/xx/xxxxxxx/html/Backups/NPHIC-Backup-Log.txt 2>&1

Thanks,
Joe

Monday, 13 June 2011 16:01 CDT

nicholas

The is a known issue with GoDaddy's shared accounts. They do not allow you to run a CRON job for more than 3 minutes and they will not make an exception (unlike most other hosts). Instead, if you ask them, they will try to upsell you to a VPS or a dedicated server. This is one option. The other options you have are:
1. Try using the front-end backup feature with whet to schedule the backup. This usually works, but it's not entirely guaranteed that it will in your case.
2. Go to another host with faster servers and more elastic policies when it comes to scheduling backups, such as Rochen, CloudAccess.net, redHOST or RackSpace Cloudsites.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 13 June 2011 16:11 CDT

user27936

thanks for the prompt reply. can you explain front-end feature with whet?

thanks,
Joe

Monday, 13 June 2011 18:14 CDT

user27936

I know how to turn on the front-end and remote backup from the parameters area. Just not sure what you mean by scheduling with whet?

Thanks,
Joe

Monday, 13 June 2011 18:32 CDT

nicholas

I meant wget. The step by step documentation is here: https://www.akeebabackup.com/documentation/akeeba-backup-documentation/frontend-backup.html

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 14 June 2011 07:02 CDT

user27936

Thanks! Tried it but did not work. Getting a 403 Forbidden error message. I'm running RSFirewall! and I think it maybe blocking it. Or, is it something else. Any suggestions?

Also, I decided to break the backup down into logical pieces (i.e. Joomla Core, Content, etc.) to make the backups faster. Is there a way in Akeeba to just tell it not to do a database backup? The only thing I could figure to do was exclude all the tables in the Backup Content profile I created.

Thanks,
Joe

Tuesday, 14 June 2011 07:06 CDT

user27936

Forget the second question in the last post. I figure it out from the configuration section, "Site Files Only". Just need your thoughts on the 403 Forbidden error message. BTW. I also tried the "php script using CURL" in the link you sent to me. Same 403 Forbidden.

Thanks,
Joe

Tuesday, 14 June 2011 08:22 CDT

nicholas

Go to Akeeba Backup and click the "Component Parameters" button. Please make sure that "Enable front-end and remote backup" is set to Yes and that you have typed in a "Secret word" in the box below. Also make sure that you are using the same Secret Word in the CRON job's command line. It's best to using nothing but lowercase ASCII letters (a-z) and numbers (0-9) for your secret word.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 14 June 2011 09:18 CDT

user27936

K. I have everything setup the way you suggested. Still getting the forbidden error. It is coming from X-Squid-Error. I've attached the log. This Akeeba profile is configure just to do a database backup and nothing more. I ran this with the RSFirewall Active Scanning disabled. Any suggestions on where I can start the debugging?

Thanks,
Joe

Wednesday, 15 June 2011 02:28 CDT

nicholas

It looks like your host disallows accessing the server using wget, or you have some .htaccess directives which block wget. First check your .htaccess. If there's nothing there to cause this, ask your host.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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