Support

Mandatory information about my setup:

Have I searched the forum before posting? Yes
Have I read the Troubleshooting Wizard before posting? Yes
Have I read the documentation before posting? Yes
Joomla! version: 1.5.23
PHP version: 5.2.17
MySQL version: 5.0.91
Host: GoDaddy Shared
Akeeba Backup Professional version: 3.3.a3

EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.

Description of my issue:

Backups run smoothly however I keep getting the following error message:

AEUtilAmazons3::startMultipart(): [SignatureDoesNotMatch] The request signature we calculated does not match the signature you provided. Check your key and signing method.
Failed to process file /home/content/80/5047680/html/administrator/components/com_akeeba/backup/site-www.mgozarks.com-20110612-092218.jpa
Post-processing interrupted -- no more files will be transferred

I made certain that the correct access and secret keys were input in the configuration.

I've also searched AWS forums and help files to no avail. Any help would be greatly appreciated as a primary reason I moved to the Pro version was to be able to backup multiple sites to S3.

Thanks in advance.

Thanks. I disabled multi-part backups and brought the Part Size down to 10 and then 5Mb but still received the same error message.

I'm sorry. I misunderstood a line in the documentation regarding naming of buckets.

I had named my buckets using upper and lower case letters (MyBucket). For some reason I left that spelling in the backup configuration.

I would up changing all my bucket names to lowercase only and then changed in the config. Now all works just fine. (Although I did have to enable the multi-part backup and reduce to 5MB.)

Thanks for your speedy support and sorry this wasted your time. If I had read the documentation as carefully as I should have, there would not have been a problem.

Sounds good. You have excellent products and support! Keep up the great work!