Akeeba Backup for Joomla!

#8842 Fullsite backup - Slowness even using Akeeba Control Panel.

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

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Latest post by nicholas on Monday, 11 April 2011 15:23 CDT

Monday, 11 April 2011 14:15 CDT

user15147

Hi, i looked some information about this problem but didnt find working solution.

When going Akeeba Control Panel and theres profile 1 - Full site backup active, all is so slow and when trying backup it gives

AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:

But when i change profile 2 where main database is backed up only, then even Control Panel works much faster. And backup works like a charm.

I try allready Configuration Wizard, non-HTML works fine etc.

I know that its some settings problem but i dont figure it out :(

Akeeba Backup Professional 3.2.6
Joomla! 1.5.14
memory_limit is 128Mb
PHP 5.2.14

Monday, 11 April 2011 15:23 CDT

nicholas

The slowness in the Control Panel can be justified by the fact that you have failed backups. Each time a backup fails, the incomplete backup archives are left behind. The next time you visit your Akeeba Backup control panel page, Akeeba Backup detects that and tries to remove the leftover files, hence the delay. The second profile you created, as you said, generates complete backups, therefore there is no need to perform any cleanup, that's why there is no slow down.

That said, in order to be able to help you with the backup problems I will need you to ZIP and attach the backup log file from a failed backup taken with the first profile. However, in order to speed up the debugging, you should first try following these troubleshooting instructions first.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
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