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Akeeba Backup for Joomla!

#8680 Backup does not complete

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 25 October 2010 09:05 CDT

user11199
Hi,

A site cannot be backed up but silently dies at the end of the backup process.
The last part of the log is here:

[101024 11:55:56] ----- Finished operation 1 ------
[101024 11:55:56] Successful Smart algorithm on AECoreDomainPack
[101024 11:55:56] ====== Finished Step number 26 ======
[101024 11:55:56] *** Batching of engine steps finished. I will now return control to the caller.
[101024 11:55:56] No need to sleep; execution time: 9952.71492004 msec; min. exec. time: 2000 msec

[101024 11:55:56] Saving Kettenrad instance backend
[101024 11:55:59] -- Loaded stored Akeeba Factory
[101024 11:55:59] ====== Starting Step number 27 ======
[101024 11:55:59] Packing files
[101024 11:55:59] -- Adding gtranslate/cache/9ce51397c0468c7f118c5537b587bf6d to archive (source: /gtranslate/cache/9ce51397c0468c7f118c5537b587bf6d)
[101024 11:56:00] -- Adding gtranslate/cache/cbe212b8cae716aa5beaf57b74e7f7f9 to archive (source: /gtranslate/cache/cbe212b8cae716aa5beaf57b74e7f7f9)
[101024 11:56:00] -- Adding gtranslate/cache/e8b40d0a721eafcd8d7fbcbb46e3a763 to archive (source: /gtranslate/cache/e8b40d0a721eafcd8d7fbcbb46e3a763)
[101024 11:56:00] -- Adding gtranslate/cache/061ea6fd8991708f2029db38848c6b59 to archive (source: /gtranslate/cache/061ea6fd8991708f2029db38848c6b59)
[101024 11:56:01] -- Adding gtranslate/cache/89965f2aed41b769e9e9baf83cf7abcc to archive (source: /gtranslate/cache/89965f2aed41b769e9e9baf83cf7abcc)
[101024 11:56:01] -- Adding gtranslate/cache/9c9a82acb71ba86cabd516995e6b255f to archive (source: /gtranslate/cache/9c9a82acb71ba86cabd516995e6b255f)
[101024 12:38:10] Kettenrad :: Attempting to load from database
[101024 12:38:11] -- Loaded stored Akeeba Factory
[101024 12:38:12] -- Removing temporary file 51e714d8.sql
[101024 12:38:12] -- Removing temporary file 3677169a.sql
[101024 12:38:12] -- Removing temporary file cf41f234.sql
[101024 12:38:12] -- Removing temporary file a08d2f6c.sql
[101024 12:38:13]


What could cause this ?

Cheers,
/Poul

nicholas
Akeeba Staff
Manager
Please ZIP and attach the complete log file. We can't understand what is going on by reading just a part of the log. Thank you.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user11199
Hi Nicholas,

Here is the log.

/Poul##text##

nicholas
Akeeba Staff
Manager
Aha! Another extension which keeps its cache outside the Joomla! cache directory *sigh*

Here's the easy fix: Go to Akeeba Backup's Control panel page and click on the Files and Directories Exclusion page. Click on the gtranslate directory on the left pane. When the panes refresh, click the second and third icon on the left of the "cache" directory. Click on the Back toolbar button and retry backing up. It should work now. If not, please check that you have enough disk space.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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