Support

Akeeba Backup for Joomla!

#8656 Backup works, but fails with Lazy Plugin

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 12 October 2010 01:43 CDT

user15969
I have the pro Version and I can do a backup that saves the backup files to CouldFiles.

When I perform a normal backup in the admin backend, it works. When I schedule a backup using Lazy Plugin, it fails.

I have attached the log-files. I have installed it on 3 different sites so far and Lazy Plugin doesn't work on any site...

Any ideas?
Martin##text##</a>##text##

dlb
The log indicates that the backup did not start clean, Akeeba is trying to continue a backup that it thought was in process. This can be caused by temporary files left over in the tmp directory, but since this involves the Lazy Backup plugin, I want Nicholas to take a look at it to be sure. I don't think I've ever seen one start in the middle like that and run to completion.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

user15969
Hi, it might be because I did a manual backup and then while the backup was running I was enabling the Lazy Backup Plugin?

Martin

nicholas
Akeeba Staff
Manager
Yes, this could be the cause. First make sure that you are using the latest version of the plugin, released together with Akeeba Backup 3.1 Stable. Disable the plugin, remove all akeeba*.php files from the temp directory, clean up the Pending entries from the "Administer Backup Files" page and then re-enable the plugin. This should fix that.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user15969
Hi Nicholas,

I did what you told me and enabled lazy plugin. It seems to run without errors, however I don't see any files stored in my CloudFiles. Can you please check the log? It's attached. Thanks!

Martin

Logfile

nicholas
Akeeba Staff
Manager
Your backup hadn't finished yet. Do note that since the lazy scheduling plugin only proceeds with the backup while you have visitors on your site it will take a LONG time before the full backup ends. Please give it quite a few hours to finish, especially on big sites like yours. Maybe it needs 6-8 hours to finish the backup on your site (assuming a steady traffic pattern).

If you do not want to wait so long for a backup too complete I'd seriously suggest looking at the alternatives, such as the native CRON backup (if you have access to the PHP CLI binary) or the Akeeba Remote Control method.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user15969
Thanks Nicholas for the clarification!

Martin

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!