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Akeeba Backup for Joomla!

#8583 Problem to install AkeebaBackup 3.1.b2

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by nicholas on Tuesday, 24 August 2010 23:47 CDT

Monday, 23 August 2010 22:59 CDT

user13304
I am able to install AkeebaBackup Pro 3.1.b1 and 3.0.1, but 3.1.b2 hangs up when I use the Joomla Extentions manager.

b1 is only 824,553 bytes but b2 is 2,09548 bytes.

Thanks!

Tuesday, 24 August 2010 04:34 CDT

nicholas
Beta 2 is 1Mb, not 2Mb as you said. You can always try the manual installation method outlined in our documentation.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 24 August 2010 04:52 CDT

user13304
This is the info from this web site:
Akeeba Backup Professional
Downloaded: 101 times
File size: 2.00 Mb
MD5 Signature: f50315dcd3327775cc378ec205717f22
SHA1 Signature: 8c1e7044e338281deccdffaebdfa6f32570683ef

This is twice the size of the b1.

I have tried to install manually, but that has not worked either.

I'm sorry to bother you with this.

Tuesday, 24 August 2010 07:29 CDT

nicholas
You can also the latest developer release. It is the same as the regular release, I have only fixed a Javascript issue which may be getting in the way of backing up your site. The package size is correct (1Mb) and should install fine.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 24 August 2010 08:56 CDT

user13304
Nicholas,
Thanks! That worked fine. The developer released installed normally and a backup ran normally.

Tuesday, 24 August 2010 10:04 CDT

nicholas
Great! If the other guys who had a problem with beta 2 report positively I am going to publish beta 3 over the next couple of days :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 24 August 2010 23:38 CDT

user10589
Hi having the same problem Akeeba Backup core 3.1.b2 installs whit no problem, but the 3.1.b2 Pro version endsup in a blank screen. After reading this treat i also tryed to install the latest release (com_akeeba-svn226-pro) as you adviced, it also will not install and endsup in a blank screen. I hope your 3.1b3Pro hase this problem fixed.

Regards, Zocor

Tuesday, 24 August 2010 23:47 CDT

nicholas
The blank page during installation means that your server is too slow and times out while installing Akeeba Backup - or any other big extension such as Community Builder, VirtueMart, Tienda, etc. It's not a problem with our software or the package file, it's a combined problem caused by your server and the way Joomla! works. There is, however, a workaround and it is also very well documented: the manual installation procedure. The premise of this method is that the most time consuming part of the Joomla! component package installation (extracting the package) is performed manually by you and Joomla! only has to copy files around.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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