Support

Akeeba Backup for Joomla!

#8558 Am I supposed to have multiple backup files?

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by dlb on Monday, 09 August 2010 09:30 CDT

user13077
I'm sorry if this question is in the documentation, but I need an answer. The first time I backed up I ended up with 1 backup file. The next day I did another backup and ended up with a bunch (20+) backup files that filled up my entire hard drive. Last night I did a backup and ended up with 2 files. What is going on?

dlb
That doesn't sound right. You can set up the backup so that the archive file is split into multiple parts. This is necessary on some hosts that restrict the size of a file that a script can create. It is also necessary if you are transferring files to cloud storage. So having a multi-part archive is not unusual, but they should be consistent between backups. Please zip and post your latest backup log so I can take a look at what is happening.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

user13077
First off, I should have posted this question into the Akeeba Core section since that is what I am using. Is it still possible to configure akeeba core to have multi-part backup files?

dlb
I should move posts to their proper forum and yell at users who post in the wrong place, but the truth is I like doing support better than moderating the forum. :D

Yes, it is possible to do split archives in the Core version of Akeeba. You won't see any disabled menu items or non-functional icons in Core because the feature is only available in Pro. Anything you see in your version should work. If it doesn't, we want to know about it.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!