Support

Akeeba Backup for Joomla!

#8483 Extra files left

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 14 June 2010 21:19 CDT

Saturday, 12 June 2010 20:10 CDT

user11135
I've just managed to set up cron to do auto backups and send to dropbox.
seems to work ok, but I have these files in my site that Im sure I didnt' have before.
Anyone know what they are?

Sunday, 13 June 2010 06:54 CDT

dlb
These are temporary files left over in the tmp folder. They sometimes don't delete properly under the fastcgi php interface.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Sunday, 13 June 2010 21:10 CDT

user11135
So is there a fix for this?
Thanks

Monday, 14 June 2010 04:10 CDT

dlb
That is a question for Nicholas. :) I'll flag this for his attention.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Monday, 14 June 2010 07:40 CDT

nicholas
There is no fix, unfortuantely. Akeeba Backup is closing the temporary file and asks PHP to delete it. The funny thing about it? PHP always replies that it has deleted it!!! I've tried all tricks I know of but still, nothing works.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 14 June 2010 14:53 CDT

user11135
So would any of the alternatives you mention in your instruction pdf avoid these kind of problems?
I'm a noob, so I want to avoid experimenting if I can :)

Monday, 14 June 2010 18:14 CDT

user11135

Monday, 14 June 2010 21:19 CDT

nicholas
At this point you can only do this: remove all files from the tmp directory manually every few days. Do note that due to this issue I've observed that Joomla! itself leaves behind some files in that directory, most notably leftovers from extensions installation.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!