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Akeeba Backup for Joomla!

#8470 Need help upgrading web site

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
n/a

Latest post by nicholas on Friday, 04 June 2010 23:39 CDT

Friday, 04 June 2010 23:33 CDT

user11490
Hello:

My Joomla site needs to be upgraded and my webmaster directed me to this website. I paid forty dollars for a subscription and need help upgrading my website. I have no idea where to go from here. How do I go about this? This is all so strange to me.

Thanks in advance.

Friday, 04 June 2010 23:39 CDT

nicholas
Hello! Thank you for subscribing.

I need some more information to better help you. What do you mean "upgrade" your website? Upgrade the Joomla! version? This software is designed to take backups of your site, not upgrade it. I think that you need to do the following:
1. Set up Akeeba Backup to take a backup of your website, in case the upgrade goes awry. You can take a look at our documentation and our video tutorials for more information.
2. Once you have a working backup, you can upgrade Joomla!. The Joomla! project - which we are not affiliated with, as stated in the site's footer - offers excellent and in-delpth documentation of the whole process.

I hope this helps you. If you have further questions, do not hesitate to post back. Even if it's not directly related to Akeeba Backup we'll try to help you out. Our motto is "we're here to help" :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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