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Akeeba Backup for Joomla!

#8466 Site Restoration fails

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by nicholas on Saturday, 05 June 2010 01:14 CDT

Thursday, 03 June 2010 04:22 CDT

user11396
Imediatly after clicking "Start Restoration" I get the following:

The extraction has failed

Extraction of the backup archive has failed.
The last error message was:

AJAX Loading Error: error

I use Joomla 1.5.18 and Akeeba Backup Professional 3.0.rc1.

Regards,
dm

Thursday, 03 June 2010 17:53 CDT

dlb
Please upgrade to the latest Developer's Release. There is a change in the change log regarding the internal restore. I only see one, but I think I remember another one too.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Thursday, 03 June 2010 20:37 CDT

user11396
Release SVN151 throws the same error message.

Saturday, 05 June 2010 01:14 CDT

nicholas
Have you tried using the FTP mode with the integrated restoration? If this still doesn't work, you can always try moving the backup archive to your site's root and also uploading Kickstart there. The reason is that it's possible that .htaccess rules may be blocking direct access to the administrator/components/com_akeeba/restore.php script used during the restoration procedure. Since Kickstart is being uploaded to the root of your site this kind of restrictions is usually overcome.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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