When I click back-up Now it does nothing. I am on a Mac and have tried Safari and FireFox. Any ideas?
#8439 Back-Up button not working
Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Akeeba Backup version
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Latest post by nicholas on Thursday, 13 May 2010 03:48 CDT
Wednesday, 12 May 2010 04:54 CDT
user8728
Wednesday, 12 May 2010 05:31 CDT
user8728
Just to note, I did not have this problem on the free version.
Wednesday, 12 May 2010 09:58 CDT
dlb
At that point, there shouldn't be any differences between Core and Pro. I'll ask Nicholas to take a look at this.
Dale L. Brackin
Support Specialist
English: nativePlease keep in mind my timezone and cultural differences when reading my replies. Thank you!
????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)
Wednesday, 12 May 2010 11:44 CDT
nicholas
Akeeba Staff
Manager
The Javascript code loading and running on both versions is the same, as far as the Backup page is concerned. Most probably there was a partial installation or a permissions issue which doesn't allow the Javascript files to run. Can you give me backend access to your site so that I can see what is going wrong? You can do so using the personal messages system of this site.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thursday, 13 May 2010 02:45 CDT
user8728
I did have some message about setting the media folder/com_akeeba permissions to 644. Does this sound right?
Thursday, 13 May 2010 03:48 CDT
nicholas
Akeeba Staff
Manager
You have a message taking up half the screen, in yellow background and 32pt letters. The reason it's made so obvious is because I want to attract your attention and fix this issue because, as the message reads, the component will not work otherwise.
The short answer is yes, you do have to make these permission changes. You have to give 0644 permissions recursively to all files and directories in media/com_akeeba.
The short answer is yes, you do have to make these permission changes. You have to give 0644 permissions recursively to all files and directories in media/com_akeeba.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!