Support

Akeeba Backup for Joomla!

#8394 Backend Backup Failed "Invalid Ajax"

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Sunday, 04 April 2010 21:45 CDT

Thursday, 01 April 2010 15:16 CDT

gregoconnor
I got this error message in back end" invalid ajax response {An error occured while processing this directive} I backed up the site several times with the bug fix upgrade without an issue. I also got an error in Joomla pack after an attempt there. the only change I made in joomla pack was to exclude Akeeba directory contents and joomlapack backup directory contents.
Greg

 Gregory OConnor California USA 951-830-5997

Friday, 02 April 2010 07:27 CDT

dlb
Greg,

Is this an error that occurs at the Control Panel on the back end or during a back end backup? If it is during a backup, please zip and post your backup log.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Sunday, 04 April 2010 21:45 CDT

nicholas
This is a server error, usually caused due to a timeout, or the FastCGI interface freaking out on you. Take a look at these threads:
http://www.akeebabackup.com/forum/24107/topic.html?p=1
http://www.akeebabackup.com/forum/21730/topic.html?p=1

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!