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Akeeba Backup for Joomla!

#8365 Backup Failing

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by dlb on Thursday, 11 March 2010 15:45 CST

Wednesday, 10 March 2010 08:52 CST

propolis
Hi,

Does anyone know what this log message is because its just does nothing when I select Backup:

[100310 20:50:45] Saving Kettenrad instance
[100310 20:50:45] Kettenrad :: Attempting to load from database
[100310 20:50:45] -- Loaded stored Akeeba Factory

Eddie

Thursday, 11 March 2010 03:29 CST

dlb
Eddie,

Is that the entire log? If not, please zip and post the entire log file. There is a lot of useful information in the log besides where it stopped. :)


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Thursday, 11 March 2010 03:42 CST

propolis
Hi Dale,

Thats all in the log, and I have left it for about 15 mins to try and backup

Eddie

Thursday, 11 March 2010 05:29 CST

dlb
Go to the Akeeba Configuration screen and press the Save button, even if you don't make any changes. That is all you get in the log with that bug. :) Then you can retry your backup.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Thursday, 11 March 2010 08:40 CST

propolis
Hi Dale,

It works - I had to uninstall - reinstall - did a reconfig - save and tried a backup.

That failed. So I went back in configuration - saved and tried backup. This time it worked.

Thanks for the help

Eddie

Thursday, 11 March 2010 15:45 CST

dlb
It isn't supposed to be that complicated. I read a post by Nicholas the other day that said he considered that requirement to save the Configuration a bug. He'll squash it. :) In the mean time, it is a one time bug, it is fixed on that install now.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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