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Akeeba Backup for Joomla!

#8347 More Errors with Pro

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Saturday, 27 February 2010 21:22 CST

propolis
Please see the following
Log File

[img width=200px height=200px]http://www.stonesailingclub.org.uk/error/pict4.jpg[/img]

nicholas
Akeeba Staff
Manager
I can't seem to be able to download the log file, but I understand what the problem is. There is an issue affecting both 3.0.a1 editions. You have to visit the Configuration page, click on Save, then proceed to backup. You must also make sure that the output and temporary directories you have chosen are writable.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

propolis
OK,

Log file now works.

I will check out the recommendation.

:)

propolis
Hi Nicholas,

It still fails, same error. The log file link now works

Also, I think when I get this error, it changes my sites file permissions.
Everytime I have this error, I cant paste the log file. I have to re-apply file permissions 755 to all directories and files to be able to paste the log file - maybe its not linked, not sure

:)

nicholas
Akeeba Staff
Manager
You won't believe me at first, but the problem is due to JoomlaPack, not Akeeba Backup :D

Well, here's the deal. Akeeba Backup only knows about itself, so it only excludes its own output directory from the backup. However, you have your JoomlaPack backups in the default JoomlaPack backup output directory. Remember the warning which implied that this is a bad idea? Well, now it's the time to prove this point. Joking left aside, Akeeba Backup treats JoomlaPack's default output directory as any other directory and tries to backup all the files inside it. No wonder, it runs out of disk space and crashes.

So, the easy way out is to go to the files and directories exclusion feature of Akeeba Backup and completely exclude administrator/components/com_joomlapack/backup or at least its contained files. That's all. It'll work!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

propolis
This has worked.

Thanks for all the support given so far

:)

nicholas
Akeeba Staff
Manager
No problem! That's why we're here: to help you :D

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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