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Latest post by nicholas on Monday, 07 April 2025 09:51 CDT
Hello,
I typically use [ROOTPARENT]/backups as the output directly. But, after saving, closing, and then opening again, the directory output has reverted to [DEFAULT_OUTPUT].
Please watch this demonstration: https://www.loom.com/share/f6a659e531e248f9bbd14ce95c1619c9?sid=516de90c-9a59-453c-8501-9c7d3a73c905
This is new and strange behavior to me. Is there something different I should do?
Regards,
Karen
This behavior has been around since 2010. If you select a directory PHP cannot write to the output directory changes to the default. Otherwise you’d get a backup failure without a log file which would make it impossible for you or us to troubleshoot.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
OK, thanks. I should have known this behavior has been around since 2010. The permissions were set correctly so I couldn't figure out what the problem was. I ended up deleting the directory, created a new one and that worked. 🤷♀️
It's very likely the problem was ownership. Depending on the host, a folder you create with (S)FTP and a folder you create from the hosting control panel's file manager may have different owners which will affect whether PHP can write into the folder.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
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