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Akeeba Backup for Joomla!

#41532 Postprocessing fails because authentication to box.com gets lost

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
5.2.3
PHP version
8.x
Akeeba Backup version
last version

Latest post by nicholas on Monday, 27 January 2025 05:43 CST

Sunday, 26 January 2025 13:53 CST

romaxit

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.

Hi

I have established a postprocessing configuration to send the backup files to box.com. It works fine, when I actually run the authenication process between akeeba and box.com.

The next time when the process is running the authentication seems to get lost. The postprocessing end with an error saying.

>>

The last backup of your site had these errors...
Failed to process file /var/www/clients/xxxxxxxxx/administrator/components/com_akeebabackup/backup/xxxxxxxxxxxxxxxxxxxxxxxxxxx.jpa
Error received from the post-processing engine:
Unexpected HTTP status 404
Post-processing interrupted -- no more files will be transferred

<<

The attached log file is from a client. All sites of my clients und my site do have this problem. Thank you for your help.

Regards

Roland

 

 

Monday, 27 January 2025 05:43 CST

nicholas

There seems to be a typo. Please open the file administrator/components/com_akeebabackup/vendor/akeeba/engine/engine/Postproc/Connector/Box.php and find line 191. It currently reads:

$refreshResponse = $this->fetch('GET', $baseUrl, $query);

Change it so that it reads:

$refreshResponse = $this->fetch('GET', $baseUrl, $refreshUrl);

The change is shown in bold type.

Please try this change and let me know if it worked for you. If not, please ZIP and attach the new backup log file.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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