Hello
Following an error that made several backups, I can't do a restore because it has become obsolete.
Is it possible to recover it? If so, how?
regards
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by tampe125 on Friday, 22 November 2024 06:12 CST
Hello
Following an error that made several backups, I can't do a restore because it has become obsolete.
Is it possible to recover it? If so, how?
regards
Hello,
I'm sorry but that's not possible. When a backup is displayed as "obsolete", it means that it has been deleted from the disk, the only info that we have is the record inside the database to show it in the page Manage Backups.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!